DOLPHIN-BASIC

DOLPHIN-PLUS

DOLPHIN-PRO

DOLPHIN-MEGA

Automated Conversations

✔ Up to 1,000 automated conversations per month

Automated Conversations

✔ Up to 10,000 automated conversations per month

Automated Conversations

✔ Upto 35,000 automated conversations per month

Automated Conversations

✔ Upto 90,000 automated conversations per month

Live Chat

✔ 1 Agent Included

Live Chat

✔ 1 Agent Included

Live Chat

✔ 2 Agent Included

Live Chat

✔ 3 Agent Included

No. of Chatbot

✔ Upto 1 Chatbot

No. of Chatbot

✔ Upto 1 Chatbot

No. of Chatbot

✔ Upto 2 Chatbot

No. of Chatbot

✔ Upto 2 Chatbot

No. of Channels

✔ Upto 1 Channel

No. of Channels

✔ Upto 1 Channel

No. of Channels

✔ Upto 2 Channel

No. of Channels

✔ Upto 2 Channel

Channels

✔ Web Portal

Channels

✔ Web Portal

Channels

✔ Web Portal
✔ Mobile SDK  (Android & iOS)
✔ Facebook Messenger
✔ WhatsApp*

Channels

✔ Web Portal
✔ Mobile SDK  (Android & iOS)
✔ Facebook Messenger
✔ WhatsApp*

Conversation Storylines

✔ Upto 1 Storyline

NOTE: Confirmation on storylines to be given on the basis of confirmation from Technical Team

Conversation Storylines

✔ Upto 1 Storyline

NOTE: Confirmation on storylines to be given on the basis of confirmation from Technical Team

Conversation Storylines

✔ Upto 2 Storyline

NOTE: Confirmation on storylines to be given on the basis of confirmation from Technical Team

Conversation Storylines

✔ Upto 3 Storyline

NOTE: Confirmation on storylines to be given on the basis of confirmation from Technical Team

FAQ Automation

✔ Upto 10 FAQs

FAQ Automation

✔ Upto 20 FAQs

FAQ Automation

✔ Upto 30 FAQs

FAQ Automation

✔ Upto 40 FAQs

Deployment Model

✔ Cloud

Deployment Model

✔ Cloud

Deployment Model

✔ Cloud

Deployment Model

✔ Cloud

White Label

-

White Label

-

White Label

-

White Label

✔ White Label

Branding

-

Branding

-

Branding

✔ Custom Colours, Brand Logo

Branding

✔ Custom Colours, Brand Logo & Mascot

Integrations

✔ Basic JSON API

Integrations

✔ Basic JSON API

​✔ SMS Gateway API

Integrations

Any 3 from the below - 


✔ Advanced JSON API
✔ SMS Gateway API
✔ Shopify API
✔ WooCommerce API
✔ Shiprocket API
✔ Zoho API
✔ Freshdesk API
✔ Razorpay API
✔ CRM Integration
✔ Google Calendar Integration

Integrations

Any 5 from the below - 


✔ Advanced JSON API
✔ SMS Gateway API
✔ Shopify API
✔ WooCommerce API
✔ Shiprocket API
✔ Zoho API
✔ Freshdesk API
✔ Razorpay API
✔ CRM Integration
✔ Google Calendar Integration 

Automated Chatbot Notification (On Trigger)

-

Automated Chatbot Notification (On Trigger)

-

Automated Chatbot Notification (On Trigger)

✔ Upto 3 automated notifications

Automated Chatbot Notification (On Trigger)

✔ Upto 6 automated notifications

DolphinChat Dashboard

✔ Real-Time Chatbot Analytics

DolphinChat Dashboard

✔ Real-Time Chatbot Analytics

DolphinChat Dashboard

✔ Real-Time Chatbot Analytics

✔ Role-Based Access
✔ User Analytics
 

DolphinChat Dashboard

✔ Real-Time Chatbot Analytics

✔ Role-Based Access
✔ User Analytics
✔ Live Chat Analytics
✔ Monthly Reports 

NLP Training

✔ One-Time Basis

NLP Training

✔ Every 60 days

NLP Training

✔ Monthly Recurring Basis

NLP Training

✔ Monthly Recurring Basis

Support

✔ Email Support

Support

✔ Email Support

Support

✔ Email Support
✔ Quarterly Team Meeting to improve the chatbot

Support

✔ Email Support
✔ Phone Support
✔ Quarterly Team Meeting to improve the chatbot

Custom Services

-

Custom Services

-

Custom Services

✔ Custom Services - INR 2200 per hour

NOTE: Based on discussion with Technical Team

Custom Services

✔ Custom Services - INR 2200 per hour

NOTE: Based on discussion with Technical Team

Conversation Flow Design & Chatbot Setup by DolphinChat Expert

✔ One-Time 

Conversation Flow Design & Chatbot Setup by DolphinChat Expert

✔ One-Time 

Conversation Flow Design & Chatbot Setup by DolphinChat Expert

✔ Upto two times in a year (Max one time in 6 months)

Conversation Flow Design & Chatbot Setup by DolphinChat Expert

✔ Upto four times in a year (Max one time in each quarter)

Supercharge your DolphinChat with add-ons

Automated Conversations

Extra Addon - Top Up Recharge only if the extra no. of conversations need are less than 50% of the conversations in the current plan.

Live Chat

Extra Addon - INR 500 per agent per month

FAQ Automation

Extra Addon - INR 1800 per month per 10 FAQs

Branding

Extra Addon - INR 2000 per hour for custom UI(One-Time) Based on discussion with Technical Team

Integrations

Extra Addon - INR 1500 per API integration (One-Time) Based on discussion with Technical Team

Automated Chatbot Notification (On Trigger)

Extra Addon - INR 500 per automated notification per month

Conversation Flow Design & Chatbot Setup by DolphinChat Expert

Extra Addon - 50% to 100% of the One-Time fees depending on scope of work. Based on discussion with Technical Team

Integrations

Extra Addon - INR 1500 per API integration (One-Time) Based on discussion with Technical Team

FAQ Automation

Extra Addon - INR 1800 per month per 10 FAQs

 

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